Privacy
We keep this short because we collect very little.
What we collect
When you book we store your name, email address, mobile number, the address you'd like us to come to, and any access notes you give us. That's what we need to turn up at the right door and reach you if plans change.
Payments
Card payments are handled entirely by Stripe. Your card details never reach our servers — we store only Stripe's reference for the payment, the amount, and whether it succeeded.
Confirmation emails are sent through Postmark. We don't add you to a mailing list, and we never sell your details. The only other place they go is Meta, as described below.
Analytics
We use Google Analytics to count visits and see which pages are useful. It sets cookies and tells Google which pages you view, roughly where you are, and what device and browser you use. We don't send it your name, email, phone number or address. You can opt out with Google's browser add-on or by blocking cookies.
Advertising
We advertise on Instagram and Facebook, and use the Meta pixel to see whether those ads work. It sets a cookie and tells Meta which pages you visit here, when you start a booking or buy a package, and what it cost. When you pay, our server also tells Meta about the sale, along with your IP address, browser type and a scrambled (hashed) copy of your email address and mobile number. Meta can use the hashed copy to recognise you if you have a Facebook or Instagram account, but can't turn it back into your email or number. We never send your name or address. Meta may use this to show you our ads again, for example if you started a booking and didn't finish. You can control this in your Meta ad preferences or by blocking cookies in your browser.
How long we keep it
We keep booking records for as long as we need them for accounting. Ask us to delete your details and we will, apart from anything we're legally required to retain.
Your choices
Email founder@asgoodstudio.com to see, correct or delete what we hold about you.